Customer Service

SHIPPING & DELIVERY

  • Packages are usually shipped within 24 hours of payment receipt (excluding Saturday/Sunday and Holidays).
  • All Shipping Cost and Free Shipping Offers are for within the continental 48 States of America only ; Hawaii, Alaska, PR or any U.S. Territories please contact us for shipping quotes.         

PRIVACY & SECURITY

  • In order to process your order efficiently or to send you the correspondence you request, we will need to collect certain information from you. This information may include your name, address, phone number, e-mail address, or credit card number and expiration date, which will not be shared with third parties.
  • Email: We do not share your e-mail address with any third party solicitors. when you order online, you will receive confirmation e-mails and, in some cases, a follow-up e-mail asking to rate your experience. If you have registered to join our email newsletter, you periodically get product, solution and sale alert emails from us. You may unsubscribe from our email list at any time at the bottom of the email.
  • Mailing Address: Information is not provided to any agencies or companies for marketing or commercial purposes. On rare occasions, we may disclose specific information upon governmental request in order to assist with fraud protection or investigation.
  • Please note: This Privacy & Information Use Policy does not cover information that is inherent to the operation of the Internet and therefore beyond the control of Allums Imports, and is not to be applied in any manner contrary to applicable law or governmental regulation. This policy is subject to change at any time.

RETURNS & REPLACEMENTS
We accept returns on two conditions:

  1. The item was not as described correctly in the description.
  2. The item is not functional or broken unless stated as is. I do not accept returns if the part was ordered incorrectly. If the part number is in the description and does not match your part number I do not accept a return so please make sure the part number matches what is in your car.                              

PAYMENT, PRICING & PROMOTIONS

  • All in state residents within our state will be charged state and/or local sales tax at the time of checkout.

VIEWING ORDERS

  • Orders status can be viewed online. Prior orders can be viewed for details for a period of twelve months.